New users can receive a Welcome email based on a ready-to-use template in the User and Services Configuration (USC) form. The following is an example of the email:
Click image to enlarge
The Welcome email is automatically sent after adding a
user through the User and Services Configuration (USC) form. Users added
from MiCollab or through Active Directory must have emails manually sent
to them using the 
link in the
User and Phone summary pages of the USC form.
The email is sent in the language selected for the user in the User Profile tab.
NOTE: The Desktop Tool URL in the email is derived from
the Desktop Portal field in the Online
Service URLs form (
Ensure that the following requirements are met before sending a Welcome email:
The user must have an email address programmed in the USC form (User Profile tab).
The user’s primary phone service must on be on the same system that the System Admin tool is logged in on; otherwise, the button used to send the Welcome email won't show. Performing a reach-through to the user’s home system will allow the button to show.
To program the system to send welcome emails:
System
Options form
Complete the Email Server and mail – Sender’s Address fields.
Set Send Welcome Email to Yes.